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Original topic:

Comment on video Problem....

(Topic created on: 05-25-2023 06:45 AM)
Beginner Level 2
Galaxy A
How do I solve the problem where by my 
Phone doesn't send comments, after I comment on videos??
1 Comment
Active Level 1
Galaxy A
Here are a few steps you can try:

1. Check your internet connection: Ensure that you have a stable internet connection. Poor or intermittent connectivity can prevent comments from being sent. Try switching to a different Wi-Fi network or enabling mobile data to see if that resolves the issue.

2. Clear app cache: Clearing the cache of the app you're using to comment can sometimes resolve issues. Go to Settings > Apps > [App Name] > Storage, and then tap on "Clear cache." This will clear temporary data that may be interfering with the comment functionality.

3. Update the app: Make sure that you have the latest version of the app installed on your phone. Developers frequently release updates to fix bugs and improve performance, so updating the app may resolve the issue.

4. Restart your phone: Sometimes, a simple restart can fix minor software glitches. Restart your phone and try commenting again after it powers back on.

5. Try a different app or platform: If the issue persists with a specific app, try using a different app or platform to comment on videos. This can help determine if the problem is app-specific or more widespread.

If none of the above steps resolve the issue contact app support