Charging stopped due to battery temperature is low.

[Riteshk274]

When I put my Phone (A13) on charge, it always shows a notification saying "Charging stopped due to low battery temperature." Charging continues when the temperature returns to normal. Are Samsung phones not designed to withstand the winter season in India?

Samsung A13 

[Wodehouse]

The "Charging stopped due to low battery temperature" notification on your Samsung A13!

This notification is a safety feature designed to protect your device's battery from potential damage caused by charging in extremely cold temperatures.

Most smartphones, including Samsung devices, are designed to operate within a specific temperature range. Charging a battery in extremely cold temperatures can cause:

1. _Reduced battery performance_: Cold temperatures can slow down chemical reactions within the battery, reducing its overall performance.
2. _Battery damage_: Charging a battery in extremely cold temperatures can cause permanent damage, reducing its lifespan.

The ideal operating temperature for most smartphones is between 0°C and 35°C (32°F to 95°F). In India's winter season, temperatures can drop below 0°C (32°F) in some regions, which might trigger this notification.

To avoid this issue:

1. _Charge your device in a warm environment_: Keep your device away from cold temperatures while charging.
2. _Use a wireless charger or a charging pad with thermal protection_: Some wireless chargers and charging pads have built-in thermal protection to regulate charging temperatures.
3. _Avoid leaving your device in a cold environment for extended periods_: If you need to leave your device in a cold environment, try to keep it in a warm place, like a pocket or a bag.

Samsung devices are designed to withstand normal temperature fluctuations. However, extreme temperatures can still cause issues.

If you're concerned about your device's performance or safety, I recommend visiting a Samsung authorized service center for guidance.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots. Thank you 😊

[Anonymous]

First Update your Mobile

[Riteshk274]

For software installation needs 20% battery, how i charge my mobile phone is not charging due to temperature is low

[Anonymous]

But in India temperature can go as low as 15°.And in 15° too we never faced the charging stopped due to low temperature issue.Can you get it checked from Samsung Authorise Service Center once?

[Riteshk274]

Okay I will try to reach samsung service center.

[komban520]

What happened

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support