Original topic:

Charging slow

(Topic created on: 03-25-2021 06:47 AM)
141 Views
PrabeshAdhikari
Active Level 8
Options
Galaxy A
After android 11 update in my galaxy A50, phone is charging very slowly and battery is draining fast
4 Comments
_HK02_
Expert Level 2
Galaxy A
Every phone is facing things like this bro . So wait for some weeks till the phone adjusts itself and if not , then wait for next update
Ehsank
Expert Level 5
Galaxy A
First check with other cable
And once perform Wipe Cache Partition and lets see

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
0 Likes
Ehsank
Expert Level 5
Galaxy A
And meanwhile can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes