Original topic:

Charging issue.

(Topic created on: 05-22-2020 09:24 PM)
106 Views
Rajendra790
Active Level 1
Options
Galaxy A
I am facing my a50 handset more time charging issue with fast charger, it take 7 to 8 hour or more time. i don't know about this issue. if face many people the same problem please all member write to samsung company to replied, what is the reason and how can solve it.
3 Comments
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Rajendra790
Active Level 1
Galaxy A
I am check all these options that are you suggest me.
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Rajendra790
Active Level 1
Galaxy A
but not resolved my problem.
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