Resolved! Solved

Original topic:

Charging issue

(Topic created on: 03-21-2021 12:23 AM)
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Ssanthoshkumarr149
Beginner Level 5
Options
Galaxy A

Today i was update system to UI 3.0 with android 11 in my samsung A50s mobile.

After charger connecting too slow. Before update 1% charging time was 80sec.now 1% charging time is 20min. But draining the battery level was normal

      How to resolve?

8 Comments
Abhishek13892
Expert Level 2
Galaxy A
You will get resolved in the next update
Ehsank
Expert Level 5
Galaxy A
first check with other cable
Ehsank
Expert Level 5
Galaxy A
and wait for few days but if continue then You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

Galaxy A

wipe cache partition of your comment resolve my battery charging issue. . Thank you. . .

Post wipe cache partition steps below. . .

Ehsank
Expert Level 5
Galaxy A
happy your problem get resolved 👍😊
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Solution
Ehsank
Expert Level 5
Galaxy A
you need steps to perform?

. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
SrajTech
Expert Level 5
Galaxy A
1% in 20mins!!!??
check if fast charging is on in device care or not
check your charger
if its not working then try some other 15watt original Samsung charger
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Chaituvk
Active Level 6
Galaxy A
its not update problem its ur charger problem
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