Charging issue

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Fast Charging not working in my A50 altough im using my original charger and cable... Please help

[SKSANDEEP98]

yes ,new cable fast type c cables I tried

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did it work?

[SKSANDEEP98]

still not working

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lets wait for new update

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[1438Clicks]

this solution didn't work