Charging Problem in A7(2018)

[Rohitttttt]

Device shows 1hr for 30% charging....Why this happening?

[sunjay98]

change ur data cable bro

[Rohitttttt]

current and voltage are accurate then why change this cable...for other device it works perfectly..

[Anikroyale]

It is just showing here. Is it happening in real life also?

[PaTiL10]

I am also face this problem then, I will reset mobile then ok

[Rohitttttt]

ok I will try this but current and voltage supply are accurate then why this situation become happens?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "charging" issue kindly follow the given below steps:

1. Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2. Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with Screen-shots(time taken to charge). This will help us to further investigate and resolve your concern. 
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support