Original topic:

Charging Issue

(Topic created on: 07-14-2020 04:04 PM)
74 Views
SudhirkumarS
Active Level 6
Options
Galaxy A
I have galaxy a8 star 
20 to 80% charging takes 1.5 hour 
How to fix?
2 Comments
BabaluKaushik
Active Level 9
Galaxy A
depend on environment temperature and on your phone temperature If temperature is low then your phone fast charged
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:


1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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