Original topic:

Charging Issue- Port replacement

(Topic created on: 10-14-2020 06:25 PM)
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RAMESH1682
Beginner Level 2
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Galaxy A

I have bought A71 on Jul 23rd 2020. In less than 3 months, the charging port is gone.

Service center is asking for 15 days replacement of part. No replacement provided .

Am extremely disappointed with the replacement duration and phone. Can you help to provide a replacement phone/ expedite the part replacement. Even apple is providing Phone replacement.

My phone is not even 90 days old.

 

Service center : Mobicare, Tirunelvelli , Tamil nadu. 

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3 Comments
TimonN
Expert Level 3
Galaxy A
Most likely you can't do much in this situation.
Is there only one service center nearby ?
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Galaxy A
Ipavum antha prblm eruka thala
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