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Original topic:

Changing medical info

(Topic created on: 08-22-2021 03:55 PM)
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HMdK
Beginner Level 2
Options
Galaxy A
Trying to update medical info. Emergency info or Medical info not under about phone tab.
What now?
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4 Comments
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi, HMdK kindly provide more information related to your query and please advise what error message are you getting?

Please also provide a screenshot of the error.

These details will help us properly understand the situation you are facing and allow us to offer the support you need.

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HMdK
Beginner Level 2
Galaxy A
Thanks.
I am actually not receiving any error message.
I have my medical information under emergency call, when my phone is locked.
Now I want to change my medical aid.
I know that you are supposed to go to about phone under settings and then either emergency info or medical info should be one of the options.
It isn't.
So I don't know how to change it now.Screenshot_20210823-100303_Settings.jpg
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HMdK
Beginner Level 2
Galaxy A
The route someone would take to get to my info if I am unconscious. Screenshot_20210823-100437_Call settings.jpgScreenshot_20210823-100432_One UI Home.jpgScreenshot_20210823-100451_Call settings.jpg
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Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi, HMdK please access the Contacts App> Tap on the picture below your name> Scroll down then tap Medical info and confirm> Edit medical information then save on the bottom left.

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