Changing Issue Found .

[arcticminati]

I would like to report an issue with my Galaxy A55 5G. When the battery reaches 1%, the device powers off automatically if I attempt to unlock or use it repeatedly. Please escalate this issue to the technical team for further investigation.After a recent december software update, my phone stopped charging. I was very concerned since the device is only 11 months old. The battery percentage got stuck at 1%, and it took nearly 30 minutes just to charge to 5%. This wasted an hour of my time, especially because I needed to make a payment and my phone was dead.

There's lot of people facing same issue after update this is not acceptable.

Kindly report to samsung.

[Ishaan_A55]

Factory reset bro no another option it's not an s series phone so samsung will not fix it immediately.

[arcticminati]

Btw still i paid 47k this is latest ph

[Ishaan_A55]

Yeah I know i also paid around 40k for this e waste phone

[Ishaan_A55]

There not even a single update for galaxy A55 that is stable and perfectly fine

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern. We are taking your feedback regarding this matter.

● Kindly check connectivity & charger functionality: Please check whether the charger cable and adapter are fixed well. Remove the charging cable and reconnect with the mobile phone properly.

● Kindly check the charger functionality with a different device or try to charge the same device with a different charger.

● Kindly open Device Care from Settings > Battery > Please tap on 3dots (more option) at the top right-hand side > Please select settings> Enable fast cable charging.

● Kindly disable the battery protection mode( if enabled).

● Kindly follow the standard charging procedure. Charge the device in switch-off condition for a minimum of 10 minutes.

● Please check the back panel of your device's physical condition (Bulge, Swelling, or visible damage).

● If the physical condition is not good: Request you to turn off the device immediately and please do not try to charge or tamper with the battery also request you to visit the service center immediately.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember, then advise to reset (Forgot password) your Google account.

Path: Settings> General Management>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support