Original topic:

Cant be heard on video call

(Topic created on: 07-15-2020 07:43 PM)
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Lesley18
Beginner Level 2
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Galaxy A

My daughter has the Samsung a20e. She has recently updated on the 12/7/20. When she is on video call no one can hear hear. We have checked microphone and speaker and they are working fine. Anyone any suggestions of why this is happening 

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6 Comments
Galaxy A
same problem in A50S after recent update
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Lesley18
Beginner Level 2
Galaxy A

Any idea of how it can be fixed?

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Galaxy A
software update will fix it
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Galaxy A
try reinstalling the app
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