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10-16-2023 08:28 AM in
Galaxy AWhen I contact my bank (Nedbank) they send me a security code that says something like "Please confirm that this ????? is your request :
Press <1> to confirm
Press <9> to reject.
This comes in a black box on the bottom of my screen. I cannot access my keypad nor switch on the phone nor get a response to a screen touch. The only option that works is <Cancel> which is frustrating because I cannot complete my banking.
How can I correct this fault.
Dr F BERRY
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10-17-2023 10:49 PM in
Galaxy ANedbank is not a Sri Lankan bank, right?
As per my investigations, it is a South African bank, and it is good to ask the question in the South African forum.
South African Forum: https://r2.community.samsung.com/t5/South-Africa/ct-p/za?profile.language=en