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02-27-2023 12:37 AM in
Galaxy AAfter updating to One Ui 5, I'm suddenly no longer able to unlock my phone with the screen off. The only way to do it, currently, is to first double tap the screen when it's off, and then unlock it with the fingerprint sensor.
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03-12-2023 06:13 PM in
Galaxy A
Dear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support