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Original topic:

Can't open galaxy apps

(Topic created on: 11-30-2021 08:58 PM)
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786Moosa
Beginner Level 2
Options
Galaxy A
Whenever I open galaxy apps I get this error code (SE:2389:200503:302c63424038)
1 Comment
Tsogo_sam05
Moderator
Moderator
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Galaxy A

Hi, 786Moosa kindly clear your cache.

Follow the steps below to do this:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select Galaxy Apps.
5. Select Storage.
6. Select Clear Cache.

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however, keep holding the buttons for a few more seconds.

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