Original topic:

Can't open camera, check your phone

(Topic created on: 08-04-2025 08:15 AM)
244 Views
vishalA16
Active Level 1
Options
Galaxy A
Whenever I open camera app, it does not open and a message i see "can't open camera, check your phone". 
Sometimes it works after doing clear cache, data and force stop but sometimes it doesn't work then i have to restart my phone to make it work.
These are temporary solution. 
What is the permanent solution for this problem?
4 Comments
BiRdMaN
Expert Level 5
Galaxy A
Send an error report along with log files to customer support through this members app, and Samsung will add/fix it in the next update. To do that, follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
0 Likes
virk111
Active Level 5
Galaxy A
Which model ?
0 Likes
vishalA16
Active Level 1
Galaxy A
It's Samsung A16
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes