Original topic:

Can't able to hear anything while on call

(Topic created on: 08-27-2022 06:21 PM)
190 Views
DwarakVaradarajan
Active Level 3
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Galaxy A
I'm so frustrated by this and this is the 6th time i am facing this.
Whenever I receive a call, all of a sudden I can't hear anything on the phone. I gave service 3 times and again and again it is happening. I need to restart to hear something and again it is happening after a while.
Why? 
This makes me leave a bad impression on A series... 😶
3 Comments
Galaxy A
Software bug report to Samsung
Galaxy A
Sure, thanks bro 🙏
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support