Camera orientation problem

[inbox6090]

My camera (Font+ back Camera) images always appear rotated 90 degrees. But if I change the orientation the image is fine. What do I do now?

Camera orientation details 

[MR_PRIME]

Buddy...Do 2 step nd your issue may be solve...

1. Clear Data of camera app nd check.

2. If doesn't work previous one Fo reset all setting. Nd check.

3. Last option only is you've to do a factory data reset.

I'm 100% sute you'r issue will be solve...as of i knw..

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support