Original topic:

Camera issue in Samsung Galaxy A50.

(Topic created on: 10-23-2020 04:47 PM)
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Urvesh3512
Active Level 1
Options
Galaxy A
I'm using Samsung Galaxy A50. When I use Live Focus mode in my Samsung Default Camera App then my smartphone Camera not working?
Please somebody help me...
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9 Comments
Eklavyaaa
Active Level 6
Galaxy A
try resetting your device
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Urvesh3512
Active Level 1
Galaxy A
I did it.
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Eklavyaaa
Active Level 6
Galaxy A
then visit service center maybe it's the problem with hardware
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Urvesh3512
Active Level 1
Galaxy A
but still not working.
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krishnakhumar
Active Level 7
Galaxy A
go to service center they will find out the problem and help you Bro No worries
Urvesh3512
Active Level 1
Galaxy A
Ok, Thanks Bro.
Dileepsalian
Expert Level 2
Galaxy A
visit service center
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francaizsam
Active Level 6
Galaxy A
Clear data in camera app and check.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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