Highlighted
Active Level 1
I'm using Samsung Galaxy A50. When I use Live Focus mode in my Samsung Default Camera App then my smartphone Camera not working?
Please somebody help me...
9 Comments
Highlighted
Active Level 3
try resetting your device
Reply
Loading...
Highlighted
I did it.
Reply
Loading...
Highlighted
then visit service center maybe it's the problem with hardware
Reply
Loading...
Highlighted
but still not working.
Reply
Loading...
Highlighted
go to service center they will find out the problem and help you Bro No worries
Reply
Loading...
Highlighted
Ok, Thanks Bro.
Reply
Loading...
Highlighted
Expert Level 1
visit service center
Reply
Loading...
Highlighted
Active Level 4
Clear data in camera app and check.
Reply
Loading...
Highlighted
Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

Reply
Loading...