Kalyan5
Beginner Level 2

 

Hi all,

My Samsung A30 camera does not focus properly. I've tried all known methods including (a) Clearing camera catch memory (b) Rest settings (c) Restart phone etc etc. None of these has helped me. Because the camera is not functioning properly, my QR scan code apps also don't work at all. This is causing me big pain as QR code scan is mandatory at many places due to COVID conditions. 

 

Has anyone in this community had this problem and solved too ?

 

I request Samsung's urgent solution on this.

3 Comments
ndjf
Active Level 7
Contact nearest service center
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Sanju98134
Active Level 3
Same Problem my galaxy A71
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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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