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02-16-2021 10:38 AM in
Galaxy A
Hi all,
My Samsung A30 camera does not focus properly. I've tried all known methods including (a) Clearing camera catch memory (b) Rest settings (c) Restart phone etc etc. None of these has helped me. Because the camera is not functioning properly, my QR scan code apps also don't work at all. This is causing me big pain as QR code scan is mandatory at many places due to COVID conditions.
Has anyone in this community had this problem and solved too ?
I request Samsung's urgent solution on this.
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02-16-2021 12:05 PM in
Galaxy A- Mark as New
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02-16-2021 12:27 PM in
Galaxy A- Mark as New
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02-18-2021 08:18 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Reset camera settings
Camera > Settings > Reset settings > Reset.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-16-2021 08:57 AM in
Galaxy A