Kindly follow the mentioned steps to resolve the issue in your device. - Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity). - Turn on the Auto Flash (If Available in the Device). - Reset the Camera (From the Camera Setting). - Software update via FOTA or Smart switch PC suite.
For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).
