Original topic:

Camera Failed

(Topic created on: 04-03-2021 11:59 AM)
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Saishashikanth
Active Level 1
Options
Galaxy A
After update of Samsung A71 sometimes while taking photos the camera showing Camera Failed . After 1 min it takes photo. What was the main problem can any one suggest me ?
6 Comments
Galaxy A
Reset camera to default settings and clear camera cache/data
Galaxy A
Thnkyuh ! I ll do it n see .
Galaxy A
Flash the firmware update from service center
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Galaxy A
Thankyuh . I ll check with service centre
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Ehsank
Expert Level 5
Galaxy A
Try these steps once and if not solved then send feedback as mentioned in last
1. open camera >Settings >reset settings
2. long press on camera icon >app info (ibutton) >storage >clear cache and data
3. You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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