Camera Error in Pro Mode

[KiranKumar2804]

In my A71 when I try to shoot in Pro mode I get camera error when I change the shutter speed to anything but Auto. Unfortunately all the know fixes did not help me in resolving this problem. The ask to the community is : 1. Is this a know error & 2. What is the solution?

[Sidhabhi]

Feedback is already been given to Samsung regarding this please wait for next update..also, provide feedback via Samsung members app feedback section

[Viki100420]

This is a known error and I have reported this error more than 10 times.
And it will get solved via a update.

[iamiceparticle]

God knows when it will be fixed.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve this issue kindly follow the given below steps:

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support