Original topic:

Camera App

(Topic created on: 06-04-2021 09:08 AM)
191 Views
SrajTech
Expert Level 5
Options
Galaxy A
How many users are facing camera app lag issues in their phone??
I am using A50s and the app seems to be laggy many times and the camera part also turns hot after some time
The slow motion video also lags
Please send error reports if any of you are facing this issue
3 Comments
àšůťøşh
Active Level 7
Galaxy A
Nothing will happen by sending error reports . They always say please reset camera settings ,clear cache,check devic in safe mode etc . Literally nothing will improve by doing these things . I have sent error reports regarding lagginess of camera in my galaxy A50s for 3 months but it's still unanswered .
SrajTech
Expert Level 5
Galaxy A
They try to hide the issues and silently fix it with some or the other update
The heating issues before one ui 2.5 were severe but after many error reports they fixed it
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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