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04-03-2021 09:54 PM in
Galaxy Acall starting with late 10-15 sec after cutting the call also taking 20-25 seconds moreover the call is getting hung up automatically. serious issue in update. quick resolve i have too many work with my mobiles.
serious update issue...... no getting proper calls.... i did factory too reset my data has lost.
Calling issue 10-15 seconds attending issues and after call cut 20-25 seconds are continues working
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04-03-2021 10:14 PM in
Galaxy AGetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section
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04-03-2021 10:15 PM in
Galaxy AA. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
If still same issue persist then try these below steps
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings.
D. Long press on phone app icon >app info (ibutton) >storage >clear cache and data
(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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04-03-2021 10:21 PM in
Galaxy A- Mark as New
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04-06-2021 09:10 AM in
Galaxy AAccpect my solution if working
```Uninstall 3rd Party Application```
*Setting Reset (30 % Work) No Data Loss Take backup precaution*
Go to Setting
Account
Reset All Setting.
*Wipe Cache Partitions (60 % Work) No Data Loss Take backup precaution*
Turn Off Your Handset(directly or Power + Volume Down)
Connect with Earphone or USB (Connected with PC/Laptop)
Hold Power & Volume UP Until recovery mode screen
Select Wipe Cache Partitions
Once completed, Select Reboot
*Repair App (80 % Work) No Data Loss Take backup precaution*
Follow Steps for Wipe Cache Partitions (Until recovery mode screen)
Select Repair App
Once completed, Select Reboot
*Factory Reset (90 % Work) Data Loss*
Take Back-up your Handset using Smart Switch with your PC/ Laptop
Follow Step for Wipe Cache Partition (Until Recovery Screen)
Select Factory Reset
It will erase entire data of your handset.
**If nothing works, please visit Customer Care or Flash your Handset with yours Risk.***
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04-07-2021 10:21 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-14-2021 03:54 AM in
Galaxy ASame issue please resolve the problems