Original topic:

CNAP feature not working on my A73 mobile

(Topic created on: 01-03-2025 12:32 AM)
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OmarFarid2000
Beginner Level 2
Options
Galaxy A
CNAP which shows business name for in coming calls works while receiving calls but name disappear once call is over
2 Comments
OmarFarid2000
Beginner Level 2
Galaxy A
What to do? I cleared cache . Same
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Samsung_specialist
Community Manager
Options
Galaxy A

Hi, sorry for that. If the problem persists, please send us an Error Report by following these steps:
- Head to the Samsung Members app - Support - Send feedback - Error report .
- Tap 'OK' to send System Log Data.
- Select the symptom and include as much detail as possible.

-To ensure your logs accurately reflect the issue you're experiencing, we recommend submitting your report within 5 minutes of encountering the problem. Our engineers will then investigate and respond to you with a solution via the Members app.

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