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08-21-2021 09:09 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-04-2021 07:52 AM in
Galaxy AGood day
I have challengs since I have updated the android 11 on the 29 of October. I am losing data even when am not using my phone. I can't even leave my phone internet on because I don't know which app is using my data without my consent. Please assist urgently