Original topic:

Bug and problem

(Topic created on: 05-23-2021 06:36 PM)
109 Views
fahadfaisal
Active Level 1
Options
Galaxy A
Anyone with samsung a50 experiencing problems and bug with april security patch update.  My phone automatically freeze and shut down when not in use. And heating issue
5 Comments
ArkTech
Active Level 6
Galaxy A
I face too
0 Likes
Galaxy A
Dont worry it will be fixed in another update, many users are facing this issue

However u can try these troubleshooting steps
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

If u find this helpful kindly click on the three dots and click accept as solution
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fahadfaisal
Active Level 1
Galaxy A
Why samsung brings bug with Their update. They wants us to buy their new phone!?
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

fahadfaisal
Active Level 1
Galaxy A
My phn just hang a few minutes ago. I was written system ui not responding. It is happening after april security patch update.