Original topic:

Bluetooth connection problem

(Topic created on: 03-19-2021 12:00 PM)
578 Views
KrishnaAgarwal
Active Level 3
Options
Galaxy A
Yesterday Android 11 update for my Galaxy A50s popped up and I installed it but now I am not able to connect to my windows 10 laptop through Bluetooth. I removed the device and and paired it but it gets paired then shows unable to connect. When I do it with link to windows it gets connect only for calls and not for audio but I don't want to use link with windows it slows my net down.

Is there any fix?
7 Comments
spacemax
Active Level 3
Galaxy A
Try updating your windows bluetooth driver.
0 Likes
Ehsank
Expert Level 5
Galaxy A
To resolve Bluetooth connectivity concern, kindly follow below steps:

 1. Unpair all Bluetooth devices which were connected earlier

Again turn on Bluetooth> Scan> Tap on the Bluetooth device

2. Go to settings >apps>click 3 lines right side of "your apps" enable "show system app"
>>search in search bar (just type Bluetooth">click on
1. Bluetooth
2. Bluetooth test
>storage >clear cache and data
Restart your phone and then try.


3. Reset network settings >Settings>General Management>Reset >Reset network settings)
0 Likes
Galaxy A
I think android 11 has blocked the access for system apps there is no option to enable show system apps neither am I able to see them. Even tried searching for Bluetooth but it shows not found
Ehsank
Expert Level 5
Galaxy A
not blocked only change the way, but i told you new way

Screenshot_20210212-223154_Settings_73912.jpg

Screenshot_20210212-223124_Settings_73910.jpg

0 Likes
Galaxy A
I tried it but still I am unable to connect to my computer

Screenshot_20210401-133017_Settings.jpg

0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Jabberwocks
Beginner Level 2
Galaxy A

Be sure to turn of Focus Assist in Win10. (Action Center)

0 Likes