Original topic:

Bluetooth Issues on Samsung Galaxy A51

(Topic created on: 01-29-2020 02:48 AM)
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Morteza323
Active Level 2
Options
Galaxy A

Today I connected my Bluetooth headphone to the Galaxy A51 for the first time, after I played music, the sound keeps breaking every few seconds, and after 2 minutes, it automatically disconnected. Besides, When music still playing and I try to open other applications phone slows down and again sounds stream with the problem.
I regret buying this phone.

5 Comments
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please perform the following steps to resolve the issue:

1- Reconnect the Bluetooth and check the issue.

2- Settings > apps > Bluetooth > storage > clear cache.

3- Check the mentioned issue in safe mode.

4- Perform Interactive checks through Samsung Members Application (Samsung Member > Get Help > Interactive checks > Bluetooth).

5- Reset network settings (Settings > General Management > Reset > Reset network settings).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Regards,

Team Samsung Members

 

Morteza323
Active Level 2
Galaxy A

I tested many approaches, finally, I sent my phone to the 'Customer service'.Galaxy A51 has a lot of issues.
I wrote a post about Bluetooth and wifi problem, please read from the link below :
https://r2.community.samsung.com/t5/Galaxy-A/Galaxy-A51-Bluetooth-and-WiFi-issues-Causes-and-Tempora...

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DrPeter
Expert Level 1
Galaxy A
bro how is its camera performance?????
can it have better quality????
can it beat A70s in camera performance??????
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toseef90
Beginner Level 2
Galaxy A

Samsung Bluetooth a 51 problem attach Bluetooth then sound break

 Latest Virgin update but problem same please help.

 Network setting  Reset  But problem Sam

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sourabb7789
Beginner Level 2
Galaxy A
hi
I had buyed samsung A51 yesterday hence after software updated to 2.5 while listening songs on airpods 2 sound breaks awaiting for your solution..
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