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01-29-2020 02:48 AM in
Galaxy AToday I connected my Bluetooth headphone to the Galaxy A51 for the first time, after I played music, the sound keeps breaking every few seconds, and after 2 minutes, it automatically disconnected. Besides, When music still playing and I try to open other applications phone slows down and again sounds stream with the problem.
I regret buying this phone.
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01-31-2020 02:40 PM in
Galaxy AHi there,
Please perform the following steps to resolve the issue:
1- Reconnect the Bluetooth and check the issue.
2- Settings > apps > Bluetooth > storage > clear cache.
3- Check the mentioned issue in safe mode.
4- Perform Interactive checks through Samsung Members Application (Samsung Member > Get Help > Interactive checks > Bluetooth).
5- Reset network settings (Settings > General Management > Reset > Reset network settings).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members
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02-02-2020 04:53 PM in
Galaxy AI tested many approaches, finally, I sent my phone to the 'Customer service'.Galaxy A51 has a lot of issues.
I wrote a post about Bluetooth and wifi problem, please read from the link below :
https://r2.community.samsung.com/t5/Galaxy-A/Galaxy-A51-Bluetooth-and-WiFi-issues-Causes-and-Tempora...
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03-27-2020 07:02 PM in
Galaxy Acan it have better quality????
can it beat A70s in camera performance??????
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09-10-2020 10:09 AM in
Galaxy ASamsung Bluetooth a 51 problem attach Bluetooth then sound break
Latest Virgin update but problem same please help.
Network setting Reset But problem Sam
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01-20-2021 02:33 PM in
Galaxy AI had buyed samsung A51 yesterday hence after software updated to 2.5 while listening songs on airpods 2 sound breaks awaiting for your solution..