Sid8920
Beginner Level 4
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Galaxy A
I have noticed a issue in my samsung galaxy a21s that there is a issue of blue tint in photos while i taking photos in flash mode. Why?
3 Comments
Sidhabhi
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Galaxy A
Try to avoid light reflections...and clean camera lens, also change angle while taking photographs
Sidhabhi
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Galaxy A
If satisfied with my response then click at 3 dots near my above comment and accept it as solution to help others 👍
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cs-member13
Active Level 10
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and perform following steps to resolve the Camera issue:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question)along with screenshots, short videos and error log file, so that we can assist you accordingly.

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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