Phone was working great then all of a sudden it's got a black screen. It's still working I can hear when I plug the charger I'n and the such. I know you cam fix it but I'm.not really tech savy and I was wondering where I could take it to get fix and if anyone knew a rough cost to repair
Steps to perform. 1) Turn off the device. 2) Press and hold the Volume Up key and the spower button. 3) When the Android logo displays, release all keys. 4) Press the Volume down key to navigate and select "Wipe cache partition". 5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System. 6) Press the Power key to restart the device. 2nd Reboot in a safemode
steps to turn safemode; long press on power button> long press on power off option>click on safemode >your mobile will restart and turn into safemode.
then perform 2 things
1. Go to >Settings>General Management>Reset >Reset settings
2. Go to Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
We request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/
