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Original topic:

Biometric not working

(Topic created on: 3 weeks ago)
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MsTaehyung
Beginner Level 2
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Galaxy A

I've run into an issue after the one ui 6.0 update installed on my phone. It restarted to say both my face id and my fingerprint data was corrupted and needed to be removed and redone.

I removed both but when I try and make a fingerprint and face ID, it runs into issues. Fingerprint cancels the operation in the last second. For face ID, it says its unable to do it and asks to restart. I've tried restarting multiple times, but it keeps having the same errors. Both reach 100% before they fail.

Has anyone else has this issue? Has anyone found a solution? 

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1 Comment
Neolyn
Active Level 7
Galaxy A
Try Restarting your phone and then try again.
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