Original topic:

Battwry draining issue

(Topic created on: 07-07-2020 01:43 AM)
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HarishMRR
Active Level 1
Options
Galaxy A
I own a new Galaxy A51 (6+128GB), and is upto date with latest updates provided. Now i am facing battery draining issue. As with 4000 mAh battery and moderate usage, with zero gaming, i barely get 10-12 hrs of battery life. How can i solve this issue ? Is this solved in next update ?
9 Comments
Anonymous
Not applicable
Galaxy A
Hi, first of all, please check whether your apps are up to date from both stores. After that, wipe your cache partition. Also please try charging battery to 100% after draining it fully till phone is switched off. Note: Don't switch on till its 100% charged
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HarishMRR
Active Level 1
Galaxy A
how can i wipe cache partition ?
Anonymous
Not applicable
Galaxy A

(TO WIPE CACHE PARTITION: Switch off your phone. Press and hold, power key, Bixby key and volume up key for 4-5 seconds till the phone turn on. You will reach the recovery mode.
Use your volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device.
Normally this will not erase any of your personal data or settings.)
HarishMRR
Active Level 1
Galaxy A
thank you
Samsung_specialist
Community Manager
Options
Galaxy A

Hello there,

Battery percentage may vary according to the usage (internet, call, video playback, etc..). However, if you feel that the device battery drains quickly when no function is used, please send the device to one of the service centers to discover and fix the problem. www.samsung.com/ae/support/servicelocation/.

Thank you

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HarishMRR
Active Level 1
Galaxy A
okay
Anonymous
Not applicable
Galaxy A
Hi you may click 'Accept Solutions' by clicking on 3 dots, if you found this helpful thanks
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HarishMRR
Active Level 1
Galaxy A
sure. let me check and will do so
AbuSamMem
Active Level 3
Galaxy A
Same issue I'm also facing. I think apps might not wrong
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