Original topic:

Battery

(Topic created on: 04-13-2022 07:44 PM)
297 Views
Anonymous
Not applicable
Options
Galaxy A
My Galaxy A51's battery drains too fast. The battery doesnt even last for 6 hours. Is there any solution for this, or should I change the battery?
5 Comments
mrtapasranjan
Active Level 6
Galaxy A
Go to Device Care-Battery-Background Usage Limits-Deep Sleeping Apps with ️ icons add all the apps that you rarely use. You'll get some difference with your battery backup.
UserAdik12
Expert Level 5
Galaxy A
Send your log files by going to Get help with error reports and describe your problem ok?
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Anonymous
Not applicable
Galaxy A
Download accubattery battery app and see your battery health. If that is too low like 80% or lower then change your battery. If not then monitor which app is using your power resource
Like I am sending some screenshots of mine.

My battery health is 92% and am using it for 1 yr and 10 months which is OK.

Also the discharging speed should be 300ma while you are working normally. And during screen off it should be as low as 15ma Screenshot_20220413-202813_AccuBattery_50682_1649861894.pngScreenshot_20220413-202837_AccuBattery_50685_1649861918.pngScreenshot_20220413-202822_AccuBattery_50683_1649861903.pngScreenshot_20220413-202829_AccuBattery_50684_1649861909.png
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Ab_Heartsy
Expert Level 3
Galaxy A
6hrs? Then it's an issue coz that's too fast of a discharge time.
Better take it to service center.

That's fast👆🏻6hrs.
Also take care of ur device, fast discharging can also cause heating or have a chance to burn or cause other serious issues.
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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