YEETX7
Active Level 4
Options
Galaxy A
My battery doesn't charge sometimes and it says it will take more than 3hrs to be fully charged even when fast charging is on and my batter will last about 18hrs if fully charged before it was 19hrs even before more than 19hrs pls help me idk what to do
7 Comments
DroidS21
Active Level 4
Options
Galaxy A
Do you use the samsung official cable and charger ?
0 Likes
YEETX7
Active Level 4
Options
Galaxy A
Yes
0 Likes
DroidS21
Active Level 4
Options
Galaxy A
There might be a problem with your charging cable or charging port get it checked via service centre I had the same problem with my s10 due to dust in my charging port charging was very slow I had to get it fixed via service center
0 Likes
Thedarklord
Active Level 6
Options
Galaxy A
Yes
0 Likes
Thedarklord
Active Level 6
Options
Galaxy A
Sometimes
0 Likes
YEETX7
Active Level 4
Options
Galaxy A
I use the one i got with my phone
0 Likes
Samsung_Support2
Expert Level 1
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex... 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support 

0 Likes