Original topic:

Battery problem!

(Topic created on: 02-12-2024 01:15 PM)
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Mehedi466104
Beginner Level 2
Options
Galaxy A
I'm buying a galaxy a 34 before a week. After using few days I'm noticed a problem. The problem is it's battery drained so fast. Specially when I used mobile data.
What is the solution for it? If anyone knows please reply.
Advance thanks😊 
3 Comments
JupiterGuy
Active Level 3
Galaxy A
Is it a new or used phone?
If it's used then the previous owner probably charged it to 100% then 0 then 100 and degraded the battery, also check online battery tests/reviews maybe the phone battery life is just bad. Mobile data will use more phone battery life but it shouldn't be anything significant, be sure that you arnt teathering/ mobile hotspot your data since that used A LOT and I mean A LOT of battery life.
MOQBALI
Expert Level 2
Galaxy A
Experiencing rapid battery drain, especially when using mobile data, can be frustrating. Here are some potential solutions to try:

1. **Check for Rogue Apps:** Some apps may consume more battery than others. Check your battery usage stats in the phone settings to identify any apps that are draining the battery excessively. Consider uninstalling or restricting background activity for these apps.

2. **Optimize Settings:** Adjust your phone's settings to optimize battery life. This may include lowering screen brightness, disabling background data for certain apps, and enabling power-saving modes when not in use.

3. **Update Software:** Ensure your phone's operating system and apps are up to date. Sometimes, software updates include optimizations for better battery performance.

4. **Limit Background Processes:** Limit the number of apps running in the background, as they can drain battery life. Close unused apps and consider disabling automatic syncing for apps that you don't need constantly updating.

5. **Network Settings:** In some cases, poor network coverage or constant searching for a signal can drain the battery quickly. If you're in an area with weak signal strength, consider switching to Wi-Fi or using Airplane mode when not actively using mobile data.

6. **Battery Calibration:** Occasionally, calibrating the battery by fully charging it and then letting it drain completely before recharging can help recalibrate the battery meter, improving accuracy.

7. **Factory Reset:** If none of the above solutions work, consider performing a factory reset on your phone. This will erase all data and settings, so make sure to back up important information first.

If the issue persists after trying these solutions, it might be a hardware problem, and you may need to contact Samsung customer support or visit a service center for further assistance.
Samsung_specialist
Community Manager
Options
Galaxy A

You may notice that your new phone's battery seems to be draining faster compared to your previous device even though you are using it under the same conditions after purchase. Otherwise, visit the service center

During the first few days after purchase, users have usually activated many applications and set various features for initial device setting, and the frequency of background operation is optimized at this period. So, you may feel the battery usage time is shorter compared to when you were using your previous device.

While connected to a 5G network, your phone may consume more battery than usual. Current 5G services are compliant with the Non-Standalone (NSA)* standard, which uses 4G (LTE) and 5G together. Therefore, 5G and 4G (LTE) circuits are used simultaneously for high-speed processing of large-capacity data.

Since your phone is connected to multiple networks at the same time, the battery may drain faster than you would typically expect, and your phone may get a little warmer than when solely on 3G or LTE. To make up for this, you can use features that will optimize and improve your phone's overall performance.

* NSA(Non-Standalone): The first roll-out of 5G networks and devices will be brought under Non-Standalone (NSA) operation, which is to say that the 5G networks will be supported by existing 4G infrastructure. Thus, 5G-enabled devices will connect to 5G frequencies for data throughout but will still use 4G for non-data features such as connecting to the base stations and servers.

You can optimize your phone using the Device care feature to reduce battery consumption by closing unused apps and controlling abnormal battery usage. Follow the steps below.

Step 1. Open Settings, and then select Battery and device care.
Step 2. Tap Optimize now. Device care automatically optimizes your phone.
The quick optimization feature improves device performance through the following actions.

Closes apps running in the background.
Manages abnormal battery usage.
Scans for crashed apps and malware.

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