Battery drain very fast...

[chintan2304]

Guys from last 4-5 days I'm face very fast battery draining of my Galaxy A20.

I purchased these phone just 7 month ago..& there is no damage....so why it happening with my phone..?😥

So,  Samsung help me.....🙏🏻

[RushabhShah]

check your battery usage setting or do factory data reset

[chintan2304]

I'm use "optimize" mode...but still battery draining fast..

[RushabhShah]

in this samsung member app their an help option where you can check the problem ...of your phone

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned quick steps an be assured that your issue would get resolved.

1) Battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

For battery drain please follow the below link and perform the troubleshooting steps. https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):- Samsung Members App>Feedback >Question /Error>Attach log file.

Thank you for writing to Samsung.

Warm regards,
Samsung Customer Support