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Battery drain problems

(Topic created on: Friday)
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galaxyinformeraA34
Active Level 4
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Galaxy A
A34 phons resent dattery drain issue found . 
This phon dattery drain very fast as compared before . When last month I update my phon after that my phon dattery drain fast . Please 🙏 solve this problem

1 Solution


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Solution
Wodehouse
Expert Level 4
Galaxy A
The battery drain issue on your Samsung A34 phone is frustrating, especially since it started after the recent update.

Possible Causes
- *Software issues*: The update might have caused some software glitches, leading to battery drain.
- *App-related problems*: Some apps might be consuming excessive power in the background.
- *Screen brightness and settings*: High screen brightness, incorrect screen timeout, or other display settings might be draining the battery.
- *Charging habits*: Using a non-original charger or charging your phone while using it might affect battery life.

Troubleshooting Steps
1. *Check battery usage*: Go to Settings > Device care > Battery > Battery usage to identify power-hungry apps.
2. *Close unnecessary apps*: Regularly close apps running in the background to conserve battery life.
3. *Adjust screen brightness and settings*: Lower screen brightness, reduce screen timeout, or adjust other display settings to optimize battery life.
4. *Update apps*: Ensure all apps are updated to their latest versions.
5. *Reset app preferences*: Go to Settings > Apps > Menu (three dots) > Reset app preferences.

Additional Tips
- *Disable Bluetooth, Wi-Fi, and GPS when not in use*: These features can consume power in the background.
- *Use Power saving mode*: Enable Power saving mode to limit background processes and extend battery life.

If none of these steps resolve the issue, consider visiting a Samsung authorized service center for further assistance.

Please check these links too

https://r2.community.samsung.com/t5/Galaxy-A/A34-5G-Battery-Draining-Issue-After-ONE-UI-6-1-Update/t...

https://droidconfig.com/samsung-galaxy-a34-battery-drain-issue/

https://www.techsolutions.support.com/how-to/troubleshooting-common-issues-with-the-samsung-galaxy-a...

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

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4 Comments
KK69243
Beginner Level 3
Galaxy A
Change the network like 5G To 4G when you're not using mobile data as well as higher
When you want higher data that time switch to 5G network
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Solution
Wodehouse
Expert Level 4
Galaxy A
The battery drain issue on your Samsung A34 phone is frustrating, especially since it started after the recent update.

Possible Causes
- *Software issues*: The update might have caused some software glitches, leading to battery drain.
- *App-related problems*: Some apps might be consuming excessive power in the background.
- *Screen brightness and settings*: High screen brightness, incorrect screen timeout, or other display settings might be draining the battery.
- *Charging habits*: Using a non-original charger or charging your phone while using it might affect battery life.

Troubleshooting Steps
1. *Check battery usage*: Go to Settings > Device care > Battery > Battery usage to identify power-hungry apps.
2. *Close unnecessary apps*: Regularly close apps running in the background to conserve battery life.
3. *Adjust screen brightness and settings*: Lower screen brightness, reduce screen timeout, or adjust other display settings to optimize battery life.
4. *Update apps*: Ensure all apps are updated to their latest versions.
5. *Reset app preferences*: Go to Settings > Apps > Menu (three dots) > Reset app preferences.

Additional Tips
- *Disable Bluetooth, Wi-Fi, and GPS when not in use*: These features can consume power in the background.
- *Use Power saving mode*: Enable Power saving mode to limit background processes and extend battery life.

If none of these steps resolve the issue, consider visiting a Samsung authorized service center for further assistance.

Please check these links too

https://r2.community.samsung.com/t5/Galaxy-A/A34-5G-Battery-Draining-Issue-After-ONE-UI-6-1-Update/t...

https://droidconfig.com/samsung-galaxy-a34-battery-drain-issue/

https://www.techsolutions.support.com/how-to/troubleshooting-common-issues-with-the-samsung-galaxy-a...

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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ims23feuser
Active Level 3
Galaxy A
#S23fe ka bhi same hi hai
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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