and all troubleshooting is already done.but they are no any effect. I can handle my solution U can used the code ×#0228# and reset settings and factor data reset. next u can use hard reset In volume down key and power press the button wipes clear partition and factor data reset again. u r problem is solved the method.
Please Flashing your phone
download this app.
I just updated my mobile to android 10 in February 2020. initially the charge time is just 90 mins and now it's taking more time to get full charge. Also the battery usage is just getting for 8 to 9 hours. But earlier it was 15 to 18 hours of battery lasting time. please provide an update to this issue on the next release. eagerly awaiting for it.
Dear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned quick steps an be assured that your issue would get resolved.
1) Battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
For battery drain please follow the below link and perform the troubleshooting steps. https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue
If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):- Samsung Members App>Feedback >Question /Error>Attach log file.
Thank you for writing to Samsung.
Samsung Customer Support