Original topic:

Battery Issue in Galaxy A34

(Topic created on: 04-29-2023 11:13 PM)
atulA34
Active Level 1
Options
Galaxy A
Why there is too much battery draining in Galaxy A34 Smartphones even though it has 5000Mah battery capacity. 
We need to charge two times in a day with normal usage. 
Samsung needs to optimize the battery with upcoming updates. 
This isn't good charging two times in a day this is just pathetic.
1 Comment
cs_member10
Active Level 10
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support