Abhishek36
Beginner Level 2
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Galaxy A

I have used Samsung Galaxy A20,and I have use the *0228#,. My battery is so weak ,The mobile shuts down only when my battery is at 30%. Sometimes the battery automatically runs out at night 

5 Comments
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Galaxy A
Are you facing this even after using *#0228# calibration?
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Ehsank
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Galaxy A
do visit service centre once, its better
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cs-member13
Active Level 10
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you and to resolve "battery drainage" issue kindly follow the below given step:-


>>>Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Lavish01
Active Level 1
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Galaxy A
*#0228# this code is not connected Samsung /यह कोड सैमसंग से जुड़ा नहीं है ...
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Azeef_Muhammed
Active Level 3
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Galaxy A
i face the same problem
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