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01-16-2021 07:14 PM in
Galaxy AI have used Samsung Galaxy A20,and I have use the *0228#,. My battery is so weak ,The mobile shuts down only when my battery is at 30%. Sometimes the battery automatically runs out at night
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01-16-2021 07:15 PM in
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01-16-2021 07:36 PM in
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01-18-2021 08:18 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you and to resolve "battery drainage" issue kindly follow the below given step:-
>>>Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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01-26-2021 07:28 PM in
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01-31-2021 07:39 PM in
Galaxy A