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https://r2.community.samsung.com/t5/Galaxy-A/Samsung-Galaxy-A50-Long-battery-life/td-p/4787863


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Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:-


1. Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


2. Close background running apps:-Tap on recent key and close the background running application.


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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