Original topic:

Battery Drain Issues

(Topic created on: 05-26-2020 10:33 PM)
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Prem19
Active Level 3
Options
Galaxy A
Samsung Galaxy A50
I Was Not Hoping This But Samsung Still Failed. 
After The Update The Battery Drains Very Fast.
Even After Keeping The Phone Ideally for 1hours 
It drained by 6%
4 Comments
Š
Expert Level 5
Galaxy A
Just after the update or After one day?
Prem19
Active Level 3
Galaxy A
one Day After Update
Š
Expert Level 5
Galaxy A
During night? same here.
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

 

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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