Battery Drain Issue After Updating JANAUARY Security patch.

[A52s5G007]

In my Galaxy A52s 5G handset drastic BATTERY DRAINING issue is occuring. This Drastic BATTERY DRAINING issue is occuring after an update of "1st of JANAUARY 2024" Security patch. In 10 minutes handset consumes 4% - 5% on performing some very light tasks, earlier it was consuming only 1% .Even when the internet connection is off , all nearby permissions has been denied , bluetooth is off , wifi is off, all location permissions are off , heptic feedback is off , dark mode is always on , not using any third party app ever , some animations are also off , all AI apps has been disabled , even some other apps are also disabled which are not in use , maximum apps are put in deep sleep mode , not using 5G mode , network connectivity is excellent , always charging set to 85%. What else i do to save my battery? I am fed up of this problem.

[TechiePradhumn]

Wait for a week, device will adjust according to your usage.

[Scrabble-God]

It's true

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[A52s5G007]

All these steps have been already performed .
#SAMSUNGINDIA

[jyoti1996]

4970