Is droop down after the insident AM fasing a problem the mobile brightness is gone even it's full everything is fine and working but brightness is gone every thing working but bright is very low no one can't watch easily I want ask 1 thing only is this device backlights problem and can replace only backlight of my device or replace whole display
As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
Post-Update Problems 1. Type-C OTG Not Working Devices such as USB drives and peripherals connected via OTG are not detected.
This impacts the ability to transfer files or use accessories through the Type-C port.
2. Type-C Charging Following the software update, charging via the Type-C port initially failed.
After performing a factory reset or restoring the mobile, Type-C charging resumed proper functionality.
3. Type-C Storage Devices Storage devices (e.g., external hard drives, USB flash drives) are not recognized by the device.
File transfers from external storage through the Type-C port are unavailable.
4. Type-C Headphones Headphones connected via Type-C are not recognized.
Audio output through Type-C headphones is unavailable.
Actions Taken A factory reset was performed on the device.
Result: Type-C charging began functioning again.
Persistent Issues: OTG, Storage, and Headphone functionality remain unavailable despite the reset.
Conclusion The software update has caused broad issues with Type-C port functionality, specifically affecting OTG, storage, and audio accessory support, while only charging has been restored through a factory reset.
