BIOMETRICS

[Sam_Mpanza]

Hello guys please help a sister out😓I'm using a Samsung Galaxy A51,I had my screen fixed but after that my Fingerprint doesn't work I can't even re-register it because it say "FINGERPRINT SENSOR CALIBRATION NEEDED. CONTACT CUSTOMER SERVICE FOR HELP"..

 •What do I do..?

 •How do I contact customer service..? 

Below I will attach a screenshot

of the issue I'm facing 

Please help..!!

Cover image

[LebeseP]

I think they put in a cheap screen on your device, hence why the fingerprint sensor is no longer working, I'd suggest you go back to the same place where you got it fixed

[FYTA]

Do a factory reset

[TOMLONDON]

Ok my sister I think you bought counterfeit screen coz if you buy that one features like face recognition n fingerprint wont work again

[ZaahirSo]

My charger port was replaced, not Fingerprint sensor not working